Band 3 - $32.45 - $34.73 excluding superannuation 

Hamilton Indoor Leisure Aquatic Centre is looking for their next Customer Service superstar! 

Our Customer Service Officers are multi-skilled and contribute to the efficient and effective operations of HILAC and the Outdoor Pools. 

This position is the first point of contact for our community and members and ensures a smooth patron journey throughout the centre. If successful in the role you will be able to work through a range of administrative, cash handling and customer experience tasks to accommodate daily operations and have a high level of customer service skills. 

Benefits of working at Council:

• We encourage personal and professional growth
• We understand the importance of work / life balance
• We embrace change
• We are committed to providing a safe work environment
• We offer flexible work arrangement

Working at Southern Grampians Shire Council provides great work life balance, competitive remuneration, salary sacrifice, access to health and wellbeing programs, and access to further training and development opportunities. We are a child safe organisation.

Further information for this role can be obtained by contacting Emily Pitts, Customer Experience Coordinator via phone on 5551 4300.

Full details of this position are in the position description attached below.

How to apply:

• Click the Apply button below
• Download and read the position description here
• Attach a resume and cover letter 

Applications close: Thursday, 20 November 2025